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What Customers say about us

I purchased a set of four from another supplier, who I call the O-RING guys, because that is how they secure the lifting puck to our R1T. They simply don’t work well...even those with less magnets work poorly...They are worth every penny for $55 each or $200 for a set of four.
Tony T. La Jolla
The magnetic jack puck locks into place with a snap and it's secure. Why this wasn't thought of before, who knows. Product is beautiful, works great and the service and shipping were ultra-fast! Mark who owns the business is a Rivian owner, so he knows exact what works. Highly recommended!
D White Arizona
I just happened across the forums when I saw the rare earth magnet jack puck from Mark! I could never get the o-ring version to work on the front of the truck. Frustating! The magnet-based design is pure genius and eliminates the dreaded rubber o-ring design of others. Look amazing too. Great customer service and communication from Mark!!
Stan W. Seattle
Thanks Mark! My set arrived today— they are as beautiful in person as the pictures on this thread! With a sweet case. Now I just need to put 5K on my new snow tires so I can rotate them!
Aaron K
Just got my Rivian Style jack pucks. Top notch, Mark!
Robert K.
Hey Mark! I don’t need anything, I actually wanted to know if there’s a place I can leave you a great review. The pucks I received worked great and I can’t imagine a better product for this use on the R1 vehicles.
Matt K.
To be honest my knowledge of cars is not the greatest, but the moment I took my R1S to the shop for a tire repair, I found out quickly I needed jack adapters. Called Mark to see if I could speak to a live body and bought the solution every Rivian owner needs. A++
Michael J, Landover, MD
I received a set of 4 on Monday (earlier than expected!) I will attest that these appear to be great quality even if likely overbuilt. Mark is flat out on top of this business!
T from NY
I spoke with Mark from jackpucks.com and ordered the set of four. They arrived today and look great!
Miami Rivian
I had ordered a set of Jack Pucks some time ago but never really expected to need them. Fast forward to yesterday. I went to my local Discount Tires to have my tires rotated (7578 miles) and due to my misunderstanding of the Rivian Owners Manual directions, thought they had to remove the four areas of the underbody to get to the lift rails.

To my pleasant surprise, all they needed to do was pop out the four small covers and snap in the Jack Pucks! And I have the Reinforced Underbody Shield. It was fast and easy.

Color me surprised.
Bob - Oregon
I'm glad I waited for the best and Mark's product is simply that! Incredible customer service to boot. Every Rivian owner should have these.
Tom T. - Austin, TX
...called and Mark answered (good)...was leaving on a trip and needed them by Tuesday...problem was...it was late Friday....no problem for these guys...Ordered online and they were here by Monday night...How does that happen? Best business transaction ever and a perfect product!
Utah Rivian
Sold my o ring jack pucks, that were a royal pain to get to work and picked up the magnetic ones from Mark....Zero regrets!!
Poway, CA Rivian
Are you kidding me!! Ordered on a Saturday and received on a Monday in BC, Canada!! Artwork pucks!
BC Rivian
Those are some great looking and sticky Grips for our Gen 1 jack pucks! Fit is excellent! Thank you for continuing to improve your already amazing product.
Van S R1T
The ultimate Rivan puck! Service 5 Stars!! Communication 5 Stars!! Mark owns a Rivian as well!
Josh T. Los Angeles, CA
It's impossible to process an order this quickly! 2 minutes after the order was done, I had a shipping confirmation and received it in 2 days! Amazing product!
Chrissy Orange County
I received mine a few days ago and they are great quality. They have a permanent spot under my rear seat in case I ever need them!
B.G, Chicago
Just wanted to follow up to say thank you for the prompt shipping! You ship faster than Amazon Prime! The pucks were received and packaged well. The product is so nice looking that I feel guilty using them. Much appreciated!
Napa, CA R1T
I ordered and had a legitimate tracking numer in 3 flipping minutes!!! Package showed up in 72 hours. Product is incredibly well made.
Cory, R1S Colorado
I can't imagine a better product or service than what Mark offers. A+
Chrissy - Maryland R1S
The new Rivian Yellow matches perfectly! Jack Pucks says it's a 90% match, but we think differently. High quality product!
T. Thomsen - R1S J'Ville FL
Best run business I have ever used! Mark's method of customer service set's the bar. Pucks are exactly what we need!
Anthony - Marion, IL
I just wanted to say got my pucks in the mail. What a difference from the cheaper Amazon options. The yellow ones are stunning and very well made definitely worth paying a little extra money. They shipped very fast. Happy customer.
Wanted to share my store/experience here. These magnets are very robust, well done.

Backstory: Recently swapped out my 21s to put my ATs back on my truck well this morning I was just finishing up my run when I noticed something red sticking out under my truck. Turns out I left my jack puck in and it stayed there for the last 200 miles I have driven. Silly mistake but WOW that is IMPRESSIVE.
JJ fr Rivian Forums
Rivian should purchase Mark's company, they are that outstanding! Perfectly engineered product for any Rivian owner. Impressive.
James - Brookyln, NY
We ordered two kits from three different companies for our fleet business. Overwhelming response from our technicians, JackPucks.com! We ordered another 20 kits!
These are the GOLD Standard for jack pucks. I have friends with others, and these are the most thoroughly designed product! Super fast shipping! Thank you Mark, for making these.
Chloe Osborne
Cassidy Tire does all my work for years here. They said these pucks have the strongest magnets and the anti slip rubber makes it easy to use the commercial lift. They cannot with others because of slippage. A+
Jay Brown - Chicago
Impeccable service!! This is the way a business should be run. Costco rotated my tires with the pucks and said, "by far the best product to do this, we've ever seen". Thank you Jack Pucks!
Tami S. Lake Tahoe, CA